The second-hand marketplace Shoppers Express Frustration Over Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The platform stated the revised method more closely matches other platforms.
It has advised users to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices following member complaints.
